FAQ
Welcome to our LED Lights FAQ section! Here, we aim to answer your most common questions about LED (Light Emitting Diode) technology, its benefits, and how to get the most out of your LED lighting solutions.
Yes, our goal is to provide highly illuminative LED Lights or products that use LED technology while also keeping our environment safe
Our shipping takes 3 to 4 days
LED lights are known for their energy efficiency, longer lifespan, and lower maintenance costs compared to traditional incandescent or fluorescent lights.
Yes, For shipped orders, we will issue a refund if you have also issued a refund to your customer, there is proof of refund, and it is within 30 days of the order being delivered.
compared to traditional lighting options. On average, LED products can last anywhere from 20,000 to 50,000 hours of operation.
Yes, majority of our LED products are completely dimmable giving you the ability to customize the intensity to your liking
If a product is delivered damaged or defective, you must send us a high-quality image or video of the damage or defect in order for a replacement to be issued. If your order has been in transit longer than 5 days outside of the estimated delivery window of the country the order is being shipped to, we will issue a replacement order to be shipped.
For lost in transit or stolen packages, there's two options available to you. We can either refund you for the entire order (if you have already refunded your customer) OR we will ship out a single replacement per order, free of charge -- it's completely up to you.